Privacy Policy

Your Partner in Innovative Web Design.

Digi Tec Solutions values and respects the privacy of all individuals we interact with. We are committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) and other applicable privacy laws and regulations regarding any personal information we may collect about you, including across our website, [https://www.digitecsolutions.com.au], and other sites we own and operate.

This Privacy Policy explains how we collect, use, hold, and disclose your personal information and how we maintain the quality and security of your information.

What is Personal Information?“ Personal information” means any information or opinion about an identified individual or an individual who is reasonably identifiable. This includes information that identifies you directly (such as your name) or indirectly.

What Personal Information Do We Collect?Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

Log Data When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information The information we may collect depends on your interaction with us and may include:

Name

Email address

Date of birth

Phone or mobile number

Home, mailing, or street address

Business information (e.g., business name, type, location)

Social media profiles

Legitimate Reasons for Processing Your Personal Information We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.

Sensitive Information In limited situations, Digi Tec Solutions may need to collect sensitive information, such as data related to your preferences, to enhance our services. We collect this information only with your consent or when legally required and take appropriate measures to protect it.

How Do We Collect Your Personal Information? We gather personal information directly from you when you:

Sign up or request a quote for any services

Provide your business information to create or manage a website

Subscribe to our mailing list

Use our AI-powered tools to build or update your website

Contact us for customer support

Engage with us on social media, via email, or through our website

Collecting Information from Third Parties We may collect information from third parties, such as Google Business Profile data, if you choose to connect these accounts to our platform. This information helps us streamline the website-building process and offer enhanced service features.

How Do We Use Your Personal Information? We use personal information for purposes related to our functions, including:

Providing and managing website and digital services

Offering a seamless experience through our AI-powered website builder

Marketing and research purposes to improve our offerings

Facilitating the delivery of our third-party CRM

Internal administrative purposes

Disclosure of Personal Information to Third Parties Digi Tec Solutions may disclose your personal information to:

A parent, subsidiary, or affiliate of our company

Third-party service providers for the purpose of enabling them to provide their services, for example, IT service providers, domain providers, data storage, hosting and server providers, advertisers, or analytics platforms

Our employees, contractors, and/or related entities

Our existing or potential agents or business partners

Sponsors or promoters of any competition, sweepstakes, or promotion we run

Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights

Third parties, including agents or subcontractors, who assist us in providing information, products, services, or direct marketing to you

Third parties to collect and process data

Transfer of Personal Information Overseas The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries:

We will perform those transfers in accordance with the requirements of applicable law.

We will protect the transferred personal information in accordance with this privacy policy.

How Do We Protect Your Personal Information? Digi Tec Solutions takes reasonable steps to safeguard your information, including:

Using secure hosting for all websites and databases

Restricting access to personal information to authorized personnel only

Implementing technical safeguards, such as firewalls and antivirus software

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

Online Activity

Cookies Digi Tec Solutions’ website uses cookies to improve user experience. These cookies do not identify you personally but recognize your device and enhance website functionality. You can manage cookie settings through your browser. Learn more about Digi Tec Solutions Cookie Policy below.

Direct Marketing We may send you marketing communications related to our services and promotions if you have given consent. You may opt out of receiving marketing messages at any time.

Retention of Personal Information We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

Your Rights and Controlling Your Personal Information You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Links to Third-Party Sites Digi Tec Solutions’ website may include links to third-party sites. We are not responsible for the privacy policies or practices of these sites.

Limits of Our Policy Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Inquiries and Complaints If you have concerns about how Digi Tec Solutions handles your personal information, contact us using the details below. We may request proof of identity to process your request.

Contact Us For questions or concerns about this policy:

Email: support@digitecsolutions.com.au